Disclosure

Central Financial Planning Limited (FSP745331) holds a license issued by the Financial Markets authority to provide financial advice.

What we do

We provide financial advice and planning solutions to our clients to help them make confident and informed choices  about how best to achieve their financial objectives and can advise on a wide range of managed funds, direct shares, bonds, term deposits and cash.

We also provide advice on a wide range of KiwiSaver solutions.

Fees and Charges

  • We do not charge for initial meetings. This is an opportunity to see if there is a mutual benefit in working together.

  • We charge a fee (subject to GST) for the preparation of your personalised financial plan. This fee will be discussed and agreed with you once the scope of the advice you require is known. This fee is payable within 30 days of presenting of your personal financial plan.

  • We charge a percentage fee for ongoing financial planning advice and management based on the funds we manage for you. This fee is charged monthly in arrears to your investment portfolio. 

  • We will discuss and agree with you on the fee for any advice prior to commencing any work.

 

 

Conflicts of Interest and Incentives

Central Financial Planning Limited follows an evidence-based advice process that ensures our recommendations will help you make confident and informed decisions about your circumstances and future ambitions. We prioritise our client’s interests above our own. All our financial advisers undergo annual training about how to manage conflicts of interest. We have no contractualy obligation  to use any one solution over any another. Our clients pay an advice fee for our financial planning services and do not accept brokerage or commisions for placing business with any provider.

 

KiwiSaver fees of up to 0.5% of the funds under management invested in KiwiSaver are paid to us by the KiwiSaver providers and are included as part of the fund manager fee charged by these organisations.

 

We have a System and Service Level Agreement in place with Consilium NZ Limited (Consilium).  Consilium is a private company incorporated in 2012 and provides access to institutional pricing, investment advisory research, portfolio and client management systems to independent financial advisers. Central Financial Planning Limited pays Consilium a monthly fee for all systems and services provided under this Agreement.  

 

Complaints Handling and Disputes Resolution

If you are not satisfied with our financial advice service, you can make a complaint by emailing

admin@centralfp.co.nz, or by calling: 03 448 8613. You can also write to us at: PO Box 271, Alexandra, 9340.

 

When we receive a complaint, we will consider it by following our internal complaints process:

 

  • We will consider your complaint and let you know how we intend to resolve it. We may need to contact you to get further information about your complaint.

  • We aim to resolve any complaints within 10 working days of receiving them. If we can’t, we will contact you within that time to let you know we need more time to consider your complaint.

  • We will contact you by phone or email to let you know whether we can resolve your complaint and how we propose to do so.

 

If we cannot resolve your complaint, or you aren’t satisfied with the way we propose to do so, you can contact the Financial Dispute Resolution Service.

 

Financial Dispute Resolution Service provides a free, independent dispute resolution service that

may help investigate or resolve your complaint if we have not been able to resolve your complaint

to your satisfaction.

 

You can contact the Insurance and Financial Services Ombudsman at:

  • Level 8 Shamrock House, 79-81 Molesworth Street, PO Box 10-845 Wellington 6143

  • Email info@ifso.nz

  • Phone 0800 888 202

 

Duties Information

Central Financial Planning Limited, and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we give advice.

 

We are required to:

  • give priority to your interests by taking all reasonable steps to make sure our advice is not materially influenced by our own interests

  • exercise care, diligence, and skill in providing you with advice

  • meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice)

  • meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should, and give you suitable advice).

 

This is a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz.

 

 

 

Contact Details

Central Financial Planning Limited (FSP745331) is the Financial Advice Provider.

 

You can contact us at:

Phone: 03 448 8613 or 0274 503 008

Email: brent@centralfp.co.nz or admin@centralfp.co.nz

Address: Level 2, 77 Centennial Avenue, Alexandra 9320 or PO Box 271, Alexandra 9340