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Disclosure   

 

Licensing Information

Central Financial Planning Limited (FSP745331) holds a Financial Advice Provider licence issued by the Financial Markets Authority to provide financial advice. Brent Andrew Wilson (FSP52023) and Scott MacCallum Sinclair (FSP1006553) are the advisers authorised by that licence to provide financial advice.

 

What we do

We provide comprehensive financial planning advice to enable you to make confident, informed and wise choices about all aspects of your future financial wellbeing. This includes your assets and investments, income and expenses, estate and succession planning, personal and asset risk management, planning your future and Tax planning. We work with your legal, accounting and insurance advisers to ensure you can make confident and informed choices about each aspect of your lives. This includes a wide range of investment solutions, including KiwiSaver.

 

Fees and Charges

We do not charge for an initial meeting.

 

We charge a financial planning fee to cover the time and research required to prepare your comprehensive Financial Plan which will help you ensure that you are focused on your most important objectives and the step required to successfully achieve these. We will discuss this fee with you and seek your consent before we continue.

 

In your Financial Plan we detail our recommended solutions and any ongoing fees so that you may make an informed choice as to whether to continue with our services.

 

Our ongoing fees are charged monthly in arrears and deducted from your portfolio. Ongoing adviser fees for KiwiSaver are paid to us from our recommended KiwiSaver providers and included as part of their KiwiSaver management fee.

 

For one-off advice, research or consultancy requirements, we will discuss and agree an hourly or fixed charge with you prior to commencing any work.

 

Duties of Information

Central Financial Planning and anyone who gives financial advice on our behalf, have duties under the Financial Markets Conduct Act 2013 relating to the way that we provide you with advice. We are required to:

 

  • Give priority to your interests by taking all reasonable steps to make sure our advice isn’t materially influenced by our own interests.

 

  • Exercise care, diligence, and skill in providing you with advice.

 

  • Meet standards of competence, knowledge and skill set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure that we have the expertise needed to provide you with advice).

 

  • Meet standards of ethical behaviour, conduct and client care set by the Code of Professional Conduct for Financial Advice Services (these are designed to make sure we treat you as we should and ensure our advice suits your circumstances.

 

This is only a summary of the duties that we have. More information is available by contacting us, or by visiting the Financial Markets Authority website at https://www.fma.govt.nz .

 

Conflicts of Interest

To ensure that our financial advisers prioritise your interests above their own, we follow a fiduciary advice process that ensures our recommendations are made on the basis of your individual ambitions, goals and circumstances. All our financial advisers undergo annual training about how to manage conflicts of interest.

 

Central Financial Planning Limited has a Service Level Agreement in place with Consilium NZ Limited (Consilium). Consilium is a private company incorporated in 2012 which provides professional adviser services and support, access to institutional pricing, global investment advisory research, portfolio and client management. Central Financial Planning pays a monthly fee for all services provided under this Agreement.

 

Brent Wilson is the Director of Central Financial Planning. Brent and his family trust are also shareholders of Central Financial Planning and may directly benefit by way of receiving dividends -if or when any dividends are declared.

 

We maintain registers of conflicts of interests, and any gifts or incentives we may receive. We undertake a compliance audit and review of our compliance program annually.

 

 

Complaints Handling and Disputes Resolution

We pride ourselves on our service, communication and willingness to help our clients. However, if you are not satisfied about any part of our service, please advise us so that we may work with you to find a solution that works for you.

 

When we receive a complaint, we will consider it by following our internal complaints process:

  • We will consider your complaint and discuss with you how we propose to resolve it. We may need to contact you to get further information about your complaint.

 

  • We aim to resolve any complaint within 10 working days of receiving them. If we can’t, we will contact you within that time frame to let you know we need more time to consider your complaint.

 

  • We will contact you by phone and/or email to let you know whether we can resolve your complaint and how we propose to do so.

 

If we have not been able to resolve your complaint to your satisfaction, the Insurance & Financial Services Ombudsman provides a free, independent dispute resolution service for you that may help investigate or resolve your complaint.

 

You can contact the Insurance & Financial Services Ombudsman by calling them at 0800 888 202 or 04 499 7612, writing to them at PO Box 10-845, Wellington 6143 or emailing them at info@ifso.nz. Their website is www.ifso.nz.

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